Skip to Content

Tag Archives: Support

Training Opportunities & User Conferences

Jackrabbit offers Training Options in ways that make users feel comfortable regardless of their technology savviness or budgetary parameters. Click one of the icons below for more information: Visit your Jackrabbit website (under ths Support tab) for more information on support resources!  

Join Us In Helping Hurricane Sandy Relief Efforts

Hurricane Sandy hit the United States just a few weeks ago and left quite a path. This time has felt like centuries to so many Americans suffering from the aftermath of the storm. Losing power for weeks, being stuck in their homes with no heat, and hoping that their preparations for the storm will be enough to survive. The American …continue reading

Tips from Customer Support

WOW!!  Support has been BUSY! We have just finished our two Jackrabbit User Conferences in Charlotte and Las Vegas.  If you have not been to one of our User Conferences, you’re missing out on your chance to meet one-on-one with a support person and learn SO MUCH about Jackrabbit’s features and enhancements from our staff and other users. Speaking of enhancements - take a moment …continue reading

Tips from Customer Support: Have you seen the new Refund Button in Jackrabbit?

We recently released a Refund Button on the Family page.  This button allows you to adjust your revenue and mark transactions on a family’s transaction page. You can find detailed instructions on the Refund Button in the Jackrabbit User Guide.  Let’s summarize this preliminary release of adjustments in Jackrabbit. There is a distinct difference between a Refund and a Credit …continue reading