Monthly Archives: June 2011

Online registration is one of the most quickly expanding activities for class-based organizations. Being able to provide vital activities to customers in an on-demand format is quickly becoming a demand placed on organizations by its customers. These demands are quickly infiltrating class-based organizations. While tremendously appealing to your customers, online registration offers significant benefits to them and to you. Online registration …continue reading

Our advice and tips come directly from our Support Team’s experiences with you.    Check out Section 8 in the Jackrabbit User Guide: Understanding the Importance of Linking Fees and Payments.  In order for your Revenue to be recorded properly in Jackrabbit you must be sure that your Fees and Payments are properly linked. The process of linking ensures that Jackrabbit knows …continue reading

Access to Jackrabbit is controlled by your own personal User ID and Password.  Therefore, it is helpful to understand the importance of assigning individual User IDs and how you should manage each User ID. You can create a unique User ID for each person that uses your system.  Based on the number of concurrent users assigned to your database, your …continue reading

You may be thinking, “Why is Jackrabbit in the Bulldog 100 list?” The Bulldog 100 is a ranking sponsored by the University of Georgia Alumni Association to recognize the Fastest Growing among the companies that are owned or operated by Bulldog Alumni. Jackrabbit’s President and one of the CoFounders, Mark Mahoney, is a graduate of UGA and he is proud to …continue reading

After attending a conference for one or our Franchise customers, we learned how busy some of our customers are doing the day to day operations of their business. We would like to offer a few “tricks of the trade” that could make a HUGE difference in the time spent completing day to day tasks. Jackrabbit is meant to HELP you …continue reading

One of Jackrabbit’s best features is one that is overlooked by many users. It is a little known fact that the Weekly/Daily schedule view of classes is the best way to view the activity for your organization!  Under the Main Classes Menu – the Weekly/Daily Schedule option allows you to see your classes for the Day, The week OR by …continue reading

The Support Team often gets requests for guidance on how to “pull” information from Jackrabbit.  The Jackrabbit system has many Reports that can be used to pull specific information from your database and put it into Report Form. Below are three of the most common requests for information that can be pulled from Jackrabbit: 1. Comprehensive Contact Information exported into Contact …continue reading

How can you more smoothly transition your classes for your New Session? For a New Session, you should Create New Classes, Put Old Classes into History, Drop Students and ensure all transaction History for Families is maintained. What does Archiving Classes do? Archiving Classes takes an ACTIVE class and puts it into TERMINATED status. Depending on the setting you select, it …continue reading

Jackrabbit’s new relationship with Constant Contact will bring direct access to valuable e-communication tools to Jackrabbit users. Perhaps you’re reading this and saying to yourself, “If I use Jackrabbit, do I really need Constant Contact?” Look at the facts and you can easily see how Constant Contact extends the basic e-communications that Jackrabbit has put in place for you. Several …continue reading

Frank Sahlein – Children’s Activity Center owner and business consultant - offers tips on providing great customer service. Here are some Quick Customer Service Tips: Keep it real! Short of a personal family emergency, there is nothing more important than the customer who is either standing right in front of you, on the phone or on hold, or the one waiting …continue reading